OpenAI glitch locks Microsoft employees out of ChatGPT

2023 11 18T193241Z 57418523 RC2UF4AT0FMS RTRMADP 3 OPENAI ALTMAN scaled
FILE PHOTO: Sam Altman, CEO of OpenAI, attends the Asia-Pacific Economic Cooperation (APEC) CEO Summit in San Francisco, California, U.S. November 16, 2023. REUTERS/Carlos Barria/File Photo

Almost a year since ChatGPT gained global popularity, its success has drawn widespread attention. Despite its acclaim, concerns about data security have arisen, particularly as organisations observed their employees inputting company information into the AI chatbot for task completion. Consequently, several organisations, especially those handling sensitive data, opted to either restrict or prohibit the use of ChatGPT.

Samsung was among the early adopters of such measures, banning its employees from utilising ChatGPT after discovering instances of uploading sensitive code to the platform. Any data fed into ChatGPT becomes publicly accessible, prompting heightened caution from entities dealing with confidential information, including banks and regulated industries.

Recognising the security implications, OpenAI responded by introducing an Enterprise version, designed to prioritize the privacy and security of its users. However, the move towards more secure AI practices has not prevented occasional incidents, as evidenced by a temporary block on ChatGPT usage by Microsoft employees in November. This decision, attributed to security and data concerns, was later deemed a mistake resulting from a system test for large language models.

Microsoft, a significant investor in OpenAI, has consistently increased its commitment to the partnership. Despite the glitch, both companies remain dedicated to collaborative technological advancements. Yet, the incident fuelled speculations and rumours on social media, with OpenAI CEO Sam Altman promptly dispelling claims of any retaliatory actions against Microsoft. While the episode appears to be an isolated error, its recurrence would likely lead to more significant interpretations by observers.

More from Qonversations

Business

a121a58b 6a09 4a19 9753 4a3929d61f12

Top strongest currencies in Africa

Business

64a646d6 88de 4fda 9244 b7ba47563339

Can Zimbabwe’s gold-backed currency ‘ZiG’ outshine the U.S. dollar?

Business

1a937496 affa 4956 9492 a0c9f7968aec

Zimbabwe ditches dollar for new gold-backed currency in bid to revive economy

Business

12dff867 b588 4a37 aa41 f6659f6b0e0c

Uganda sets up first-ever tin refining plant  

Front of mind